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Easy returns & free exchange!

RETURN POLICY

Return Policy

  • 28 days return policy
  • Merchandise must not be worn, altered, or washed
  • Merchandise must have all tags attached
  • Footwear must include the original shoebox in its original condition, without postal labels.  Shoebox fees are charged when footwear is returned in a damaged shoebox, or without the original shoebox.
  • Please note: Shipping and handling charges are not refundable


Follow the steps below should you wish to return your item(s)

 
Step 1: Complete the return form.
 
Step 2: Remove the prepaid label enclosed and paste the return label over the old label of the bag/box.
 
Step 3: Place the return form inside the bag/box with the item(s).
 
Step 4: Drop off your package at UPS or schedule a collection by visiting www.ups.com
 

Please note:

  • If you do not use the provided prepaid return label you are responsible for the goods until they reach our warehouse. If there is no fault in the product, the return fee of the prepaid return label (6€) will be deducted from the refund amount. (Effective June 21, 2012)
  • If you receive a defect/wrong item or a damaged parcel with missing item(s) we need photographic evidence of this. Please send a photo to us at customer service so we can investigate this further. We are then responsible for the return handling fee.
 
Refunds & Processing Time
 
Please note, it can take approximately 10 business days for us to receive your return to our warehouse in Sweden. We strongly encourage you to use our prepaid return label included in the parcel. Your refund will be processed in the original form of payment within 2 business days as soon as we have received your item(s) in the warehouse.  You will be notified via email to the address listed on your account when this transaction has taken place.  Your banking institution may require additional days (approximately 5 to 10 working days) to process and post this transaction to your account once they have received the information from Boozt.
 
 

Contact us

Call us

+46 10 138 8790 Monday to Friday, 7:00 - 18:00 CET

[email protected]

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